Question 1

How does pricing work?

Accepted Answer

Each product has tiered unit pricing — the more units in your order, the lower each unit costs. Decoration adds a per-unit cost too, calculated live as you pick positions. The unit price and total you see on the product page are estimates; a final quote, mockup, and ETA come back within one business day.

Question 2

How fast can you deliver?

Accepted Answer

Seven business days is our average turnaround for decorated orders, shipped Australia-wide from our ACT facility. Trade Account Plus unlocks a 3-business-day rush option for runs that need to move quicker.

Question 3

What decoration methods do you support?

Accepted Answer

Embroidery and print, in any combination of positions a garment supports — front left/right chest, back, rear shoulders, sleeves. The methods and positions available on each product are listed on its page; we'll send a mockup before production starts.

Question 4

Do I need a Trade Account?

Accepted Answer

No — anyone can request a quote. A free Trade Account adds saved garment sets, faster reorders, and full order history. Trade Account Plus adds rush turnaround and a dedicated account contact.

Question 5

What artwork formats do you accept?

Accepted Answer

Preferred: PDF, AI, EPS, or SVG (vector). Also fine: PNG or JPG at 300dpi or higher. Send it with the quote or email it later — we won't start production until you've signed off the mockup.

Question 6

Where do you ship to?

Accepted Answer

Australia-wide from our ACT facility. Freight is quoted with the order based on weight, volume, and destination. We can also arrange staged deliveries for larger rollouts.

Branded casual wear for staff and merch

SUPERDRY 1062 MENS S/S POLOS

SUPERDRY 1162 LADIES S/S POLOS

JB's Contrast Fleecy Hoodie

JB's Shepherd Jacket

JB's Ladies Shepherd Jacket

Common questions.